At MA Leather, customer satisfaction is important to us. Please review the following conditions before requesting a return or exchange.

Returns

Return requests must be made within 14 days of delivery.

To be eligible for a return:

• The item must be unused and unworn.

• The item must be in its original condition.

• Original tags and packaging must be included.

• Proof of purchase or order information may be required.

Please contact us before returning an item. Items sent back without first requesting a return may not be accepted.

Non-Returnable Items

Customized, personalized, altered, or final-sale items may not be eligible for return unless they arrive defective or incorrect.

Damaged or Incorrect Products

Please inspect your order after delivery. If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and clear photographs of the product.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to process and display the refund.

Exchanges

If you need a different size or product, please contact us to confirm whether an exchange is available.

Return Shipping

Unless an item was sent incorrectly or arrived defective, return shipping costs are generally the customer's responsibility.

Contact Us

For return, exchange, or refund questions, please contact MA Leather through our Contact Us page.